Placing Your Order + Payment
First-time and reorder minimum: $250
We request that orders are submitted in full case packs (4 per case). Mixed cases are welcome, but there is a minimum of 3 per scent.
To create your wholesale account, please contact us at firstname.lastname@example.org with your shop name, website, and reseller #. You can also apply directly on our website here.
We offer 50% off our retail pricing. Payment must be made by credit card prior to shipment. Our candles are made to order, so orders are produced once payment has been received.
Orders ship within 10-15 business days AFTER the 24-hour processing time. Please inquire about orders of more than $500 as we may need more time to produce larger quantities!
Candle Shipping + Deliveries
We ship wholesale orders via fixed-rate USPS priority mail and UPS. A tracking number is provided upon shipping confirmation. Flare Candles is not responsible for lost or stolen packages once the postal service has marked your order as delivered — please take precautions to make sure your orders are delivered to you safely!
If you are local to the Montgomery, Alabama area and would like to schedule a pickup, let us know prior to placing your order. Please email us at email@example.com to arrange a time to pick up.
If you are not local to Alabama, we can provide free scent samples. Simply let us know your shipping address and we'll send along!
All returns must be requested and approved. Requests can be made via email or phone. All claims for shortages and/or damages must be reported to us within 5 days of receipt of merchandise at firstname.lastname@example.org. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase based on the value of the candles at your time of purchase. Shipping and handling fees are not refundable :)
To align with the simple, apothecary style of our design, our candles do not come with extra packaging.
We make all of our candles in Montgomery, Alabama. Please email us at email@example.com and we'll do our best to get back to you within a couple of business days. We're also open to custom collaborations for events, weddings, etc!